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Our blog

Contacting Leeway During the Festive Season

07 December 2023

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We want everyone who is experiencing domestic abuse in our catchment to know that the Leeway telephone helpline is contactable over the Christmas period. If you need to speak to someone about your situation, you can call us on 0300 561 0077. If you are in immediate danger call 999.

Some of our other services are slightly limited during the festive season. If you need to contact the office or refuge, these are the opening and closing times of the receptions this Christmas.

Office Contact Times

  • Christmas Day – closed
  • Boxing Day – closed
  • Wednesday 27th December – closed (email & phone lines will still be open)
  • Thursday 28th December – closed (email & phone lines will still be open)
  • Friday 29th December – closed (email & phone lines will still be open)
  • New Year’s Day – closed
  • Tuesday 2nd January - 9:00am – 5:00pm

(On the days indicated, whilst our office building is closed, staff are still contactable by email and phone.)

Refuge Contact Times

  • Saturday 23rd 9:30am -1:30pm
  • Christmas Eve – 9:30am -11:30am
  • Christmas Day – closed
  • Boxing Day – closed
  • Wednesday 27th December – 9:30am – 6:30pm
  • Thursday 28th December – 9:30am – 6:30pm
  • Friday 29th December – 9:30am – 6:30pm
  • Saturday 30th – 9.30 am-1.30pm
  • New Years Eve- – 9-30am -11.30am
  • New Year’s Day – closed
  • Tuesday 2nd January - 9:30am – 6:30pm

We’d like to offer a special thank you to everyone who is supporting us in our Christmas campaigns - thanks to you, some people who might otherwise have had very little this Christmas will be able to celebrate and share gifts.

Here’s wishing all of our staff, volunteers, supporters and service users a Peaceful and Merry Christmas.